Refund Terms

Welcome to LYTHANOREX. We are committed to ensuring your satisfaction with our products. Below are the detailed terms under which we offer refunds.

1. General Refund Policy

At LYTHANOREX, customer satisfaction is our priority. If you are not satisfied with your purchase, you may be eligible for a refund. The following conditions apply:

• The request for a refund must be made within 30 days from the date of purchase.
• Refunds are only applicable to products purchased directly from LYTHANOREX.
• Proof of purchase is required for all refund requests.

2. Conditions for Refunds

Refunds are processed based on the condition of the product and the reasons for the return:

• Products should be in their original packaging and condition.
• Products that are damaged due to misuse or neglect are not eligible for a refund.
• Special promotions and sale items are non-refundable unless stated otherwise.

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Our team will review your request and provide you with a return authorization, if applicable.
3. Upon receiving the returned product in satisfactory condition, a refund will be processed to the original method of payment.

4. Processing Time

Refunds are typically processed within 7-10 business days after receiving the returned product. Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.

5. Contact Us

If you have any questions regarding our refund policy, please reach out to our customer service department at [email protected] or call us at (800) 555-0199.

Thank you for choosing LYTHANOREX.